PRIVACY POLICY
Upwave Digital
Effective Date: March 2, 2026
1. Introduction
Upwave Digital (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our website, you agree to this Policy.
2. Information We Collect
We may collect the following information when you interact with our website or contact us:
Name
- Email address
- Phone number
- Business name
- Website URL
- Service area
- Any information you submit through forms, calendars, chat widgets, or SMS
We may also automatically collect:
- IP address
- Browser type
- Device information
- Website usage data (such as pages visited and time spent)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and schedule consultations
- Provide marketing and lead generation services
- Send SMS notifications, reminders, and marketing messages
- Send email communications
- Improve our website and services
- Comply with legal obligations
We do not sell or share your personal information for monetary or other valuable consideration.
4. SMS & Email Communications
By submitting your phone number or email through our website, you provide prior express written consent to receive appointment reminders, service updates, and marketing communications. Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time:
SMS: Reply STOP to unsubscribe
Email: Click the Unsubscribe link in any email
5. Sharing of Information
We may share your information only with trusted third-party service providers who help us operate our business, such as:
- CRM platforms (e.g., GoHighLevel)
- Email service providers
- SMS service providers
- Website analytics tools
These providers are contractually obligated to use your information only as necessary for their services and to keep it confidential. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We implement reasonable technical, administrative, and physical measures to protect your information from unauthorized access, use, or disclosure.
No method of Internet transmission or electronic storage is 100% secure.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and measure marketing effectiveness.
You can manage cookies through your browser settings.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
9. Your US Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, and Utah have specific rights:
- Right to know what personal information we collect, use, or disclose
- Right to request deletion of your personal information
- Right to opt out of any sale/sharing (we do not sell or share)
- Right to correct inaccurate information
To exercise these rights or appeal our response, email [email protected]. We respond within 45 days.
10. Changes to This Policy
We may update this Policy. Changes will be posted here with a new effective date.
11. Contact Information
Questions? Contact:
Upwave Digital
[email protected]